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2. SURFACE CRACKING TO THE EDGE OF THE BLADE
CAUSE - General wear and tear
SOLUTION - NOT REPLACEABLE, crack will not affect the performance of the BAT. Repairable at the MANUFACTUER'S discretion

3. SURFACE CRACKING TO THE TOE OF THE BLADE

CAUSE - general wear and tear.
The striking of a "Yorker" delivery and/or excessive tapping of the crease often causes this type of damage. SOLUTION - NOT REPLACEABLE, crack will not affect the performance of the BAT. Repairable at the MANUFACTURER'S discretion.

4. SPLIT THROUGH THE TOE AREA OF THE BLADE

CAUSE - This type of damage is caused by the striking of a ball at, or near the base of the blade, e.g. the driving of a "Yorker" SOLUTION - Repairable and/or replaceable at the MANUFACTURER'S discretion

5. CRACKING TO THE SHOULDER OF THE BLADE
CAUSE - General wear and tear
SOLUTION - NOT REPLACEABLE, repairable at the MANUFACTURER'S discretion.

MOISTURE DAMAGE

CAUSE - this type of damage occurs as a result of use in damp or wet conditions. It generally leads to swelling of the toe area of the blade, which after drying may well split.
SOLUTION - NOT REPLACEABLE, there is no fault in the manufacturing or the materials used. The damage may be repairable at the MANUFACTURER'S discretion and the CUSTOMER' S cost.

DAMAGE DUE TO THE USE OF POOR QUALITY CRICKET BALLS

Poor quality or excessively hard cricket balls can be a cause of many types of crack damage to the blade of the bat, as previously illustrated.
ALL CRICKET BAT MANUFACTURERS recommend that only balls of reputable manufacture are used. Use of any other style or type of ball may cause damage to bats and WILL affect any claim made.

BAT CARE CRICKET BATS ARE MADE OF WILLOW. IT IS TO BE EXPECTED THAT THE CONDITION OF THE BAT WILL DETERIORATE DURING ITS USAGE. THE MANUFACTURERS HAVE PUT TOGETHER THE FOLLOWING NOTES TO ASSIST THE EXPLANATION OF SITUATIONS, WHICH MAY OCCUR WITHIN THE LIFESPAN OF ANY CRICKET BAT.
BREAKAGE 1. HANDLE BREAKS CAUSE - General wear and tear SOLUTION - The bat itself is not replaceable, but the handle may be repaired at the MANUFACTURERS discretion.
2. BREAKAGE TO THE BLADE CAUSE - Weak or excessively dry willow. SOLUTION - Potentially replaceable by full or partial credit, at MANUFACTUERS' discretion
BLADE DAMAGE 1. SURFACE CRACKING TO THE FACE OF THE BLADE CAUSE - General wear and tear SOLUTION - NOT REPLACEABLE, crack will not affect the performance of the bat. Repairable at the MANUFACTURER'S discretion.
2. SURFACE CRACKING TO THE EDGE OF THE BLADE CAUSE - General wear and tear SOLUTION - NOT REPLACEABLE, crack will not affect the performance of the BAT. Repairable at the MANUFACTUER'S discretion
3. SURFACE CRACKING TO THE TOE OF THE BLADE CAUSE - general wear and tear. The striking of a "Yorker" delivery and/or excessive tapping of the crease often causes this type of damage. SOLUTION - NOT REPLACEABLE, crack will not affect the performance of the BAT. Repairable at the MANUFACTURER'S discretion.
4. SPLIT THROUGH THE TOE AREA OF THE BLADE CAUSE - This type of damage is caused by the striking of a ball at, or near the base of the blade, e.g. the driving of a "Yorker" SOLUTION - Repairable and/or replaceable at the MANUFACTURER'S discretion
5. CRACKING TO THE SHOULDER OF THE BLADE CAUSE - General wear and tear SOLUTION - NOT REPLACEABLE, repairable at the MANUFACTURER'S discretion.
6. DAMAGE DUE TO MISUSE OF THE BAT OR BY ACCIDENT CAUSE - Generally caused by accidentally striking an object other than the ball, for example the stumps. SOLUTION - NOT REPLACEABLE, may be repairable at the CUSTOMER'S expense.
MOISTURE DAMAGE CAUSE - this type of damage occurs as a result of use in damp or wet conditions. It generally leads to swelling of the toe area of the blade, which after drying may well split. SOLUTION - NOT REPLACEABLE, there is no fault in the manufacturing or the materials used. The damage may be repairable at the MANUFACTURER'S discretion and the CUSTOMER' S cost.
DAMAGE DUE TO THE USE OF POOR QUALITY CRICKET BALLS Poor quality or excessively hard cricket balls can be a cause of many types of crack damage to the blade of the bat, as previously illustrated. ALL CRICKET BAT MANUFACTURERS recommend that only balls of reputable manufacture are used. Use of any other style or type of ball may cause damage to bats and WILL affect any claim made.
GENERAL INFORMATION 1. CRICKET BAT WILLOW - English willow (Salix Caerulea or Alba Var) is by nature a soft fibrous reed. Drying and pressing enhance performance and durability. In normal usage willow will become bruised, scarred or dented simply due to the nature of the game (the impact with the ball.) The performance of the bat will not be affected. Such marking can occur at any time during the lifespan of the bat. 2. KASHMIR WILLOW - Willow grown overseas is by its very nature much harder than English willow. Therefore bats made of this type of willow will not have a comparable level of performance with English willow bats. 3. RETURNS - All repairs or discounts given on replacement bats are at the discretion of the MANUFACTURER. Bats returned under complaint MUST be accompanied by proof of purchase (including date of purchase). Failure to comply may affect the customer's statutory rights. 4. LIFESPAN OF A CRICKET BAT - There can be no definitive length of time that a cricket bat will last. The condition of a bat deteriorates with use. The length of time before the player needs to replace his bat will depend upon:a) The amount of useb) The weight of the bat (heavier blades tend to be more durable than lighter ones)c) The care with which the bat is treated 5. AGE OF THE CRICKET BAT - Bats over TWELVE months old (from the date of purchase) will be considered entirely at the manufacturer's discretion, taking into account the age and condition of the bat. It is possible for the condition of the bat to deteriorate even without use (simply due to the natural drying out process). 6. IN CASE OF DAMAGE - Immediate action should be taken. This normally necessitates withdrawal from play whilst repairs are carried out. It is vital the repairs are carried out by professional bat makers. The manufacturers are unable to guarantee repair work carried out by non-approved repairers. 7. STORAGE - To ensure that a bat remains in good condition it is essential that it is not stored in excessively warm conditions (e.g. near to central heating). This will cause the bat to dry out and precipitate future problems. The bat should ideally be stored in a position that will allow a little of the moisture from the atmosphere to be absorbed. PREPARATION FOR PLAY The CRICKET BAT MANUFACTURERS recommend the following principles for the preparation and maintenance of cricket bats. Following these procedures will significantly reduce the possibility of damage occurring. OILING All natural faced bats MUST be treated using raw linseed or a specialist cricket bat oil. The main purpose of oiling is to maintain moisture levels within the blade, and hence reduce the chances of cracking and splitting.Light coats should be applied to the face, edge, toe and back of the blade, taking care to avoid the logos and splice area. Generally two or three coats should be sufficient. Each coat should be allowed to dry into the blade, which should be kept in a horizontal position before the next is applied. WARNING - DO NOT OVER OIL DO NOT STAND THE BAT IN OIL DO NOT LEAVE THE BAT IN A VERTICAL POSITION AFTER OILING BATS WITH FULL PROTECTIVE COATINGS SHOULD NOT HAVE OIL APPLIED, BUT THEY MUST BE CONDITIONED AS DETAILED BELOW ALTERNATIVELY - It is possible to fit a clear Anti-scuff or similar cover. This does not negate the requirement to "knock-in" the bat. The cover may assist the durability of the bat, but under no circumstances will it totally prevent surface damage. KNOCKING-IN All bats are pressed, however, "knocking-in" is VITAL. This is the process by which the fibres of the willow in the face and edges are compressed together to form a barrier that protects the bat against the impact of the ball. Effective "knocking-in" will significantly improve the performance and increase the lifespan of the bat. STAGE ONE The "knocking-in" process should be undertaken carefully using a special bat mallet or an old quality cricket ball. The bat should be repeatedly struck (with gradually increasing force) in all areas where one would normally expect to hit the ball. This conditioning must be performed with patience. Particular attention should be given to the edges, although the edges or toe should not be struck directly at right angles to the blade. This would be likely to cause damage. This stage should take in the region of six hours, although it may vary, as every bat is different. STAGE TWO The next step is to graduate to the use of the bat to hit short catches with an old quality cricket ball. However, if the seam marks the blade it is necessary to return to "stage one" for further conditioning. This stage should be performed for at least another hour. Once these steps have been taken, the bat should be ready for use in matches. It is advisable to initially avoid use against the "new ball". In addition to these steps it is recommended that the purchaser follows closely the "bat care" instructions issued by the manufacturer. WARNING UNDER NO CIRCUMSTANCES SHOULD A BAT BE USED IN MATCH CONDITIONS LESS THAN TWO WEEKS FOLLOWING THE DATE OF PURCHASE.